The Access Challenge Healthcare Cannot Ignore Even with expanded digital tools, healthcare call centers are still the main and often most strained access point for patients. Whether confirming or ...

As the Trump administration moves forward with sweeping tariffs aimed at increasing U.S. manufacturing, health systems are ramping up efforts to protect patients from potential effects. At Renton, ...

Chris Pernell, MD, former chief strategic integration and health equity officer at University Hospital in Newark, N.J., is suing the hospital, alleging she was illegally forced out in 2022, according ...

Columbia-based University of Missouri Health Care is taking a multipronged approach to workforce growth, leading to a 9% increase in hiring across nursing and other roles over the past year. “We know ...

For a more in-depth analysis of trends shaping the industry in the second half of 2025, find our full trends report here. The healthcare industry continues to face rapid transformation, with financial ...

President Donald Trump on Aug. 13 revoked Executive Order 14036, a 2021 directive issued under the Biden administration aimed at promoting competition across the U.S. economy, including healthcare.

By rethinking consumer experience, Ascension said it has driven its net promoter score, a critical metric in measuring customer satisfaction, above 80 and cut complaints by 40%.  The health system, ...

Members of SEIU 1199NE have reached a tentative labor contract with Care New England’s Butler Hospital in Providence, R.I. Both parties confirmed the agreement in a brief joint statement shared with ...

New York City-based Mount Sinai Health System will again serve as the official medical services provider for the U.S. Open Tennis Championships, marking the 13th year of its partnership with the ...

Pharmacy leaders at health systems across the country say preserving the intent of the federal 340B drug pricing program and increasing transparency around pharmacy benefit managers are the most ...

Health systems have access to an increasing amount of data across their infrastructure, yet much of the most clinically relevant information is buried in unstructured formats. This data gap leads to ...

AI is no longer an abstract concept for healthcare; it’s delivering measurable operational and clinical gains. But to capture value without leaving staff behind, leaders must take a deliberate, ...