You might have clients who’ve lost someone this year and dread spending their first holiday season without them, or who just ...

An ex-employee has opened up shop, what to do with shy salespeople, and more questions from Ask INSTORE.

17 You’ve got the cash in hand, but often the real benefit of gift cards is that they get people (possibly new faces) back in ...

It’s the second week of the month, and in he comes with a sparkle in his eye, a sketch on a napkin, and no idea that custom jewelry takes more than a week. Custom jewelry is aspirational, and that’s a ...

If you want jewelry to mean something to the next generation of customers, you have to speak their language in everything you ...

Make sure you take some time on the mountaintop to consider how you could become the sort of business that would be strong ...

Yet independent jewelers across the country report varying experiences with Small Business Saturday, according to an INSTORE ...

More than 50 top jewelers are releasing custom publications in both print and digital formats. Independent jewelers across ...

She was in a vibrant orange Monique Lhuillier gown accessorized with glowing, colorful Irene Neuwirth jewels. The sighting: ...