Since this category was invented, hotel booking engines have been designed to accomplish one task: reserve a room. Since that ...

A television in a showroom may look excellent. In a hotel, however, the screen is only one endpoint in a larger operating ...

Avendra International is expanding its Culinary Innovation Group, bringing culinary consulting, procurement intelligence and ...

Patrick Ahler, senior vice president of growth at Castle Resorts & Hotels, has worked on both the agency and operator sides of hospitality technology. After beginning his hotel career at Aqua and ...

Booking Holdings has launched Vayo, a personal AI travel service, with plans to invest $100 million in the business. The Seattle-based company opened a waitlist for its free, invite-only private beta ...

As consumers we are all of us used to handing over information about ourselves in what can feel, at times, an uneven trade. Is our address, date of birth and home address really a good swap for 10% ...

Stolen, reused, or weak passwords give attackers a direct route into systems that hold guest records, and that route is often easier to exploit than any software vulnerability. By Harry Berman, HTN ...

AKA is a luxury brand of extended stay residences located in the most desirable neighborhoods in New York City, Los Angeles, Philadelphia, Washington, D.C., and London. Recently, AKA partnered with ...

At an award-winning resort with so much to discover, hospitality begins long before arrival. The reservation conversation is an opportunity to listen to what a future guest is imagining, guide them ...

IRIS, the global leader in digital F&B ordering and guest experience solutions for hotels, has revealed how The Westin Kierland Resort & Spa is transforming its food and beverage operations with IRIS ...

A hotel guest rarely experiences a property as separate departments. They see one journey: booking, checking in, ordering breakfast, paying at the bar, using the spa, and settling the final bill.

Hotels have never suffered from a shortage of reports. We have reports about revenue, labor, guest scores, maintenance, sales, breakfast, channel mix and — on a good day — a report explaining why ...