In a demo for its Agentforce AI Agent Builder, the company showed how imposing logical rules on customer service agents could improve consistent outcomes.

On March 6, Sheriff Ezell Brown and the Newton County Sheriff’s Office graduated 10 detention officers from the agency’s ...

Getting Salesforce up and running for your UK business can feel like a big task. It’s a powerful tool, but making sure it ...

Ten years ago, Oracle (NYSE: ORCL) and Salesforce (NYSE: CRM) were both navigating a pivotal shift: legacy software companies racing to reinvent themselves as cloud businesses. Both made it, but the ...

Gen. Shawn Bratton, vice chief of space operations, testified at a hearing of the Senate Armed Services Committee’s readiness and management support subcommittee March 4. Credit: SASC livestream ...

Amid congressional testimony this week raising troubling new questions about the training new U.S. Immigration and Customs Enforcement officers receive, the former head of ICE’s Baltimore Field Office ...

A former U.S. Air Force fighter pilot who once trained American servicemembers on advanced combat aircraft, including the F-35, has been arrested and accused of illegally training Chinese military ...

A former U.S. Immigration and Customs Enforcement instructor responsible for educating new ICE officers on proper use of force told Congress Monday the agency's efforts to rapidly scale up its ranks ...

The former official appeared with congressional Democrats, who also released documents indicating significant reductions in instructional hours for recruits. By Nicholas Nehamas and Hamed Aleaziz ...

This is a one-day training for people interested in qualifying for the Wildland Firefighter Type 2 (FFT2) certification. This training fulfills the requirements for the field exercise portion of S-130 ...

Military recruits traveling to basic training no longer need a REAL ID nor will they have to pay an airport fee under a new partnership between the Defense Department and the Transportation Security ...

Basic training, which often involves getting yelled at and having your head shaved, is typically not a fun experience for military recruits. But now getting there is less of a hassle. The Defense ...