Commonwealth Bank of Australia (CommBank) has entered into a strategic partnership with OpenAI to explore cutting edge generative AI-enabled banking services for customers. This collaboration aims to ...

Marketing Director Jo Boundy said that the Australian firm's decision to get involved six years in advance of the future ...

Four agencies are in the hunt for Commonwealth Bank’s creative account — one of Australia’s largest agency reviews this year, ...

With banks battling to embrace new forms of artificial intelligence, Commonwealth Bank of Australia is turning to one of the global hot spots for the emerging technology. Processing Content CommBank ...

WHAT YOU NEED TO KNOW: The Award: Commonwealth Bank won its fourth CHOICE Shonky Award — making it the most "shonky" company in the award's 20-year history. This year's award is for refusing to refund ...

The Commonwealth Bank’s scheduled maintenance on Saturday, September 20, caused an outage, leaving customers unable to access the services and transfer money. CommBank confirmed the outage, stating: ...

At Qualtrics Experience Live in Sydney, leaders from Zip Co, Fonterra, Swyftx and Commonwealth Bank shared how AI is ...

CommBank has launched a media network that opens up its physical and digital media channels to partners and advertisers – a first for the financial services sector. CommBank Connect will deliver ...

CommBank has edged its special offer 12-month term deposit rate higher but it's likely to be shaded by another cash rate hike ...

Some Commonwealth Bank users found themselves unable to transfer money using their banking app on Saturday morning because of an outage for maintenance work. Commonwealth Bank — which refers to itself ...

With traditional banks facing disruption from fintech firms and a customer base with a low tolerance for subpar digital experiences, the need to deliver a good customer experience has almost become an ...