In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Bun 1.3 revolutionizes full-stack JavaScript development with unified database APIs and zero-config frontend setup.

Salesforce, Inc. is a top pick, poised for strong top line growth and robust margin expansion despite AI disruption fears.

Every software category is racing toward the same vision: tools that run themselves. Prepare for self-driving CRMs.

Discover the best marketing automation tools for enterprises in 2025 that leverage AI, streamline workflows, and enhance customer engagement. Explore our comprehensive guide to optimize your marketing ...

RealOffice360 CRM provides a user-friendly platform tailored for the real estate industry. It excels in offering essential features such as contact management, task organization, and deal tracking at ...

Sage CRM stands out as a dependable, feature-rich solution designed for small to medium-sized businesses. It excels in providing a customizable platform that can scale with a company's growth.

A misconfigured database left the personal details of parents and children from thousands of childcare centers exposed to anyone on the internet. Cybernews researchers have discovered a publicly ...

I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...

Google (NASDAQ:GOOGL) (NASDAQ:GOOG) has confirmed a data breach that has affected some of its customers. The breach was attributed to a hacking group known as ShinyHunters, also referred to as UNC6040 ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...