A second bill is making its way through Sacramento to strengthen oversight of California’s troubled 9-1-1 upgrade. Assembly ...

Gloria Choi and her friends called Lakewood, Washington, 911 four times in 48 hours to report her being stalked by an ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Los Angeles can’t even pick up the phone fast enough, and now the workers who answer 911 calls are warning City Hall not to ...

Panicked 911 calls were released Friday in the murder of Coral Springs vice mayor Nancy Metayer, who was allegedly shot to death by her husband. "I'm calling to report a possible crime in Coral ...

The 911 calls from Tiger Woods’ rollover car accident reveal multiple police departments responding to the crash — which resulted in the golfer’s arrest for driving under the influence. In the calls ...

“Do you need police, fire or ambulance,” a dispatcher asked one caller. “I’m not sure. The roof fell down at my apartment complex,” the caller said. According to calls obtained by the FOX 8 I-Team, as ...

On 24th Avenue, PG&E crew works to restore power in the Richmond District. Photo by Junyao Yang on Dec. 21, 2025. After an afternoon of 911 calls being disconnected or delayed, the Department of ...

MACOMB COUNTY, MI - Macomb County is moving to adopt a new artificial intelligence platform designed to review and analyze 911 calls. The system, known as CommsCoach and developed by GovWorx, was ...

Newly released 911 calls are providing more details on the death of a 12-year-old and the attack on a 9-year-old near Fuquay-Varina last month. Jackson Borrello, 16, is charged in the case, which ...

Antioch PD wants to use AI agents for non-emergency calls. Although a human dispatcher would still handle 911 calls, some people in Antioch were not on board with the proposal. Antioch PD wants to add ...