The future of e-commerce may be increasingly agent-driven, and this should inspire retailers to be proactive about their AI ...

A board asking about next year's capital budget, residual value exposure, or when to replace the tractors and box trucks that keep shelves stocked is asking a forecasting question. Most retail finance ...

Shein has agreed to pay $100 million to settle an investigation by the U.S. Federal Trade Commission over delivery delays and ...

Physical intelligence will give retail AI systems the reliable data streams they need to see what's missing before it matters ...

Apparel doesn't just adopt more AI, it gets more out of it. Forty-one percent of apparel organizations report gains in competitive positioning and 41 percent in workforce morale, both the highest of ...

Creator marketing falls apart when attention gets mistaken for preference, and activity for impact. Stop asking "did it go viral?" Start asking "is the brand stronger because of it?" ...

If there’s one thing warehouses don’t lack, it’s data. In fact, e-commerce giants such as Amazon.com ingest upward of 50 million data points per week. Management can now access every statistic they ...

Walmart on Tuesday announced a new joint membership combining its namesake chain and its subsidiary Sam’s Club, as the retailer leans further into convenience and value to win over cash-strapped ...

For years, retail accessibility has been treated as a compliance issue — doorways wide enough for a chair, ramps at grade ...

Hardly any other moment in the customer journey is as emotionally charged — and at the same time as neglected — as the ...

Fake sites are creating collateral damage for legitimate retailers because they’ve given shoppers another reason to question ...

Walmart is adding health-related benefits for its U.S. workforce, with Chief People Officer Donna Morris laying out the changes in a letter to the chain’s roughly 1.6 million associates during its ...