The wrong scale can cost you more than routinely inaccurate transactions - it can become a compliance problem.

A TRUNK SHOW CAN BRING dozens of customers into your store, introduce them to new designers, and generate plenty of interest. But the sales rung up that day don’t tell the whole story. Think about the ...

Custom jewelry can take weeks to sell, and returns can also change the final numbers. Keep your records clean and revisit your results as new sales develop. Instead of judging a campaign too quickly, ...

A T THE 3RD ANNUAL INSTYLE Imagemaker Awards in Los Angeles, actress Priyanka Chopra was honored as the “Woman of Impact,” ...

Atlanta-based Solomon Brothers Jewelers has acquired Mervis Diamond Importers, an independent diamond retailer with three ...

Phillips Jewelers, a family-owned store in St. Marys, PA, that has served surrounding Elk County for 78 years, will close Oct ...

The newly launched Diamond Producers Council says it may take legal action against sellers who use the term to imply lab-grown diamonds are fake.

The unverified claim from a fusion firm backed by De Beers’ parent company revives comparisons to lab-grown diamonds.

The show brought together jewelry retailers, manufacturers and industry professionals from across the United States, Latin ...

Men don't browse. They don't want five options. And if you ask his budget in front of his wife, the sale is dead. Here's how ...

CUSTOMER SERVICE. My manager wants us to “wow” every customer this holiday season with upgraded gift wrap, hand deliveries, the works. I love the spirit, but I don’t see how ...

The holiday season is almost here, and for many jewelers that means new hires and seasonal staff who need to get up to speed fast. GIA NextGem™, GIA’s newest training addition, is a digital platform ...