Make sure you take some time on the mountaintop to consider how you could become the sort of business that would be strong ...

If you want jewelry to mean something to the next generation of customers, you have to speak their language in everything you ...

An ex-employee has opened up shop, what to do with shy salespeople, and more questions from Ask INSTORE.

It’s the second week of the month, and in he comes with a sparkle in his eye, a sketch on a napkin, and no idea that custom jewelry takes more than a week. Custom jewelry is aspirational, and that’s a ...

17 You’ve got the cash in hand, but often the real benefit of gift cards is that they get people (possibly new faces) back in ...