Since this category was invented, hotel booking engines have been designed to accomplish one task: reserve a room. Since that ...

A television in a showroom may look excellent. In a hotel, however, the screen is only one endpoint in a larger operating ...

Avendra International is expanding its Culinary Innovation Group, bringing culinary consulting, procurement intelligence and ...

Patrick Ahler, senior vice president of growth at Castle Resorts & Hotels, has worked on both the agency and operator sides ...

The most expensive technology problem in a hotel may not be a system that doesn’t work. It may be the employees who must work ...

Booking Holdings has launched Vayo, a personal AI travel service, with plans to invest $100 million in the business. The Seattle-based company opened a waitlist for its free, invite-only private beta ...

In the Spotlight, Viewpoints Comments Off on Why the In-Room TV Now Reflects a Hotel’s Entire Technology Stack The in-room TV reflects the broader system behind it. It surfaces the quality of the ...

One of the more interesting questions facing foodservice operators today is whether every food program actually requires a traditional kitchen. Hotels want to offer quality meals around the clock ...

As consumers we are all of us used to handing over information about ourselves in what can feel, at times, an uneven trade. Is our address, date of birth and home address really a good swap for 10% ...

If your hotel group is considering developing its own check-in software, choosing the right hardware partner should be part ...

The findings, from Abode Worldwide, point to a market where investor confidence is centered on the core systems hospitality operators use to run their businesses, especially platforms that centralize ...