The second in this two-part series on joint CEOs will explore what pitfalls organizations need to circumvent to ensure this potentially fraught model actually delivers value.

Amid demand for change is a surge in hiring for chief transformation officers. This expert suggests deeper foundational work is needed.

When organizations grow fast, even high-performing teams can suddenly find their communication styles clashing. EQ skills can ...

The workers who pose for artists at historic organizations like the Art Students League say they are overworked and underpaid ...

The CXPA whitepaper makes one point very clear: AI moves faster than traditional CX teams can. Without cross-functional ...

“Fast” and “slow” are tempting labels, but they obscure more than they explain. Speed is not an organizational trait; it is contextual. It depends on the type of decision being made, the level of risk ...

Generative AI and advanced automation have officially crossed the line from support function to core investment capability.

Over the past year, some OpenAI staffers noticed a concerning change in the way people who used ChatGPT were reacting to improvements in the chatbot. In prior years, every time OpenAI made a big ...

Despite rapid advancements in artificial intelligence and automation, many insurers are still failing to translate technology investments into measurable productivity gains. According to Puneet ...

The Left in the Age of the Digital Revolution In the context of the digital revolution, this need becomes even more urgent.

AI isn’t just another tool layer to plug into existing structures. It fundamentally changes how work should flow.