The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Microsoft is taking a page from rival Salesforce.com's book and is launching an online store for third-party applications and services that build on top of its Dynamics CRM and ERP products. Microsoft ...

Microsoft released the first version of its customer relationship management software on Tuesday. The world's largest software company is slightly behind schedule with the release of the product, its ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

MOUNTAIN VIEW, Calif.--Microsoft tossed its hat into the growing customer relationship management ring when it previewed its first CRM product here Thursday. Due for release by the year's end, ...

Aerie Consulting, a Burlington, VT-based company with offices strategically located in Charlotte, NC, Syracuse, NY, Denver, CO, and Tampa, FL has launched their CRM Micro-Accelerator solution based on ...

Remember the Outlook Business Contact Manager? That was Microsoft's attempt at introducing customer relationship management via contact management to its small business customers who used Office. That ...

Customer Relationship Management (CRM) 1.2, the first scheduled release to Microsoft’s flagship CRM offering since it was launched in January 2003. Microsoft CRM 1.2 builds on the existing business ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...