Massachusetts Call Center Highlights Rising Consumer Frustration With Automated Systems as AI Use Surges In moments ...

Emergency Management Director Michael Durkin said tying alerts to an address — rather than relying solely on cellphone “ping” technology — is a key advantage.

The dispatch center does not track how many calls are specifically related to the Guthrie case, but overall call volume has ...

Russia appears to be having difficulty replenishing its losses in Ukraine through the existing mechanisms of troop formation.

Almost five months ago to the date, Zeek Dziekan was lying on the ground, after getting shot in the chest.The D.C.

The dispatch center does not track how many calls are specifically related to the Guthrie case, but overall call volume has ...

The 911 communications center fielding tips in Nancy Guthrie’s disappearance has been swamped by calls ...

The city said emergency 911 calls were being routed through Cathedral City, but that calls to the city's non-emergency line could see interruptions.

Apple's Emergency SOS via satellite feature could save your life in the event of a disaster. Here's how it works.

NSP says troopers responded to more than 150 weather-related incidents.

It will be used for quality assurance to make sure dispatchers are gathering all the necessary information for first responders.

A proposal for a supplemental communications center that will house 911 dispatchers with the Metropolitan Police Department ...