Your score is constantly changing because lenders regularly provide new information about you to the credit bureaus. For ...

RBI mandates an independent Internal Ombudsman system for small finance banks to review rejected or partially resolved complaints. The move strengthens fairness, timelines, and customer escalation ...

The new framework mandates an Internal Ombudsman to review all partially resolved or rejected complaints. Banks must issue reasoned decisions within strict timelines and guide customers to external ...