Jamil Zaki’s The War for Kindness wasn’t always a war. When the Stanford University psychology professor started writing his acclaimed book, which asserts that empathy is a skill that can be built, it ...

In the beginning, it was cultural and managerial chaos. When Chinese computer company Lenovo dispatched a team to New York in 2004 to discuss acquiring the personal computer division of IBM, only one ...

On the night of Nov. 8, 2016, there was a surprise announcement on Indian television. In a live telecast to the nation, Prime Minister Narendra Modi declared that the country’s two ...

Bottom Line: Workshops in another setting can provide employees with a valuable means of thinking critically about their company’s vision. Whatever you want to call them — strategy retreats, away days ...

Every February for the last 35 years, the National Football League has run a scouting camp, called a combine, to assess the skills of college players before its annual draft. With scientific precision ...

Leaders operate with near-constant deficits of time, energy, resources, and focus, which keeps them locked in a perpetual state of catch-up. This reality erodes quality contemplation. Although there ...

This interview is part of the Inside the Mind of the CxO series, which explores a wide range of critical decisions faced by chief executives around the world. “People asked me how long it took the ...

The practice of doing business in China has come into question in the early months of 2010. The disputes between Google Inc. and the Chinese government have been one factor; others have included the ...

McDonald has dedicated his career to exploring innovation-related challenges and their solutions. His early research on startups drew the attention of Harvard’s Clayton Christensen, who became a ...

During their heyday in the late 19th and early 20th centuries, transatlantic cruise lines such as the Hamburg America Line and the White Star Line transported tens of millions of passengers between ...

So leaders have to communicate more, and better, to create a sense that everyone is part of a team. It reminds me of what Kip Tindell, cofounder and former CEO of The Container Store, a Texas-based ...

A version of this article appeared in the Summer 2017 issue of strategy+business. Have you ever had a difficult executive decision to make? This is the kind of decision where the best options aren’t ...