Shein has agreed to pay $100 million to settle an investigation by the U.S. Federal Trade Commission over delivery delays and ...

Physical intelligence will give retail AI systems the reliable data streams they need to see what's missing before it matters ...

Apparel doesn't just adopt more AI, it gets more out of it. Forty-one percent of apparel organizations report gains in competitive positioning and 41 percent in workforce morale, both the highest of ...

Creator marketing falls apart when attention gets mistaken for preference, and activity for impact. Stop asking "did it go viral?" Start asking "is the brand stronger because of it?" ...

Walmart on Tuesday announced a new joint membership combining its namesake chain and its subsidiary Sam’s Club, as the retailer leans further into convenience and value to win over cash-strapped ...

If there’s one thing warehouses don’t lack, it’s data. In fact, e-commerce giants such as Amazon.com ingest upward of 50 million data points per week. Management can now access every statistic they ...

Hardly any other moment in the customer journey is as emotionally charged — and at the same time as neglected — as the ...

Fake sites are creating collateral damage for legitimate retailers because they’ve given shoppers another reason to question ...

In the modern retail era, loyalty is still a tool that works to reward the most frequent buyers and retain them as customers.

For years, retail accessibility has been treated as a compliance issue — doorways wide enough for a chair, ramps at grade ...

Walmart is adding health-related benefits for its U.S. workforce, with Chief People Officer Donna Morris laying out the changes in a letter to the chain’s roughly 1.6 million associates during its ...

Albertsons is seeking to collect approximately $8 billion in damages from Kroger stemming from the companies’ unsuccessful ...