If your company is looking to deploy a Cisco IP-telephony system, this training course delivers a huge amount of hands-on knowledge.

A successful telephone-selling program involves several steps. Learn how to equip your phone reps with the knowledge and skills to make the sale.

Catalyst Telecom, a division of distributor ScanSource, is working with Avaya to get VARs trained on voice and data technologies with a series of government-focused IP-telephony training classes ...

911 call-handling solution and training provider PowerPhone is making its Telephone CPR (T-CPR) certification course available to all telecommunicators.

PowerPhone has expanded Telephone-CPR certification from our Emergency Medical Dispatch certification as an optional add-on at no additional charge for Fire Service Dispatch and ...