Before joining Zappos, chief executive officer Tony Hsieh dreaded coming to work at his own company. It wasn't fun to work there anymore because the company culture went completely down the drain, he ...
In 2015, I participated in a Zappos company culture boot camp, one of the most impactful learning experiences in my HR career. The boot camp emphasized how culture is critical to creating an engaged, ...
Zappos, the Las Vegas-based footwear and clothing retailer, has been at the forefront of defining the role community plays in a branding strategy. Tyler Williams is the firm’s “head of brand aura.” He ...