There are hundreds of great CRM (Customer Relationship Management) applications today and my ten person company sells and/or implements only four of them, which you’ve probably heard of ...

Nor has CRM delivered on its ultimate promise of "synchronizing" the business processes between two key stakeholders: the sales professional and the target buyer. Thankfully, this is where the CRM ...

Roberts argues that modern CRM systems have simply become too bloated with features that wind up getting in the way of managing a high-performance sales team. As the CEO of X2Engine, Roberts says his ...

Like any good CRM application, Kustomer - which starts at $99 per month per user - may not be for everyone. It's more service, rather than sales, oriented and is challenging other service ...

Software rivals Siebel Systems and PeopleSoft both announced new applications that can be used to connect mobile workers to corporate customer relationship management systems.

Your CRM application need not stop after its growth after rollout. Integration with BI can helps organizations get the most from any CRM application.

The new release of Zoho CRM includes support for a new document library that allows customers to store files directly within the CRM application. In addition, Zoho has added a MailMagnet feature that ...

AI and predictive technologies are of high interest across all four CRM functional areas, and mobile remains in the top 10 in marketing, sales and customer service.

Filling the Void in CRM Application Support Many CRM users find that their investments in CRM systems are not providing the benefits originally promised by their service providers. While service ...

Microsoft is finally going global with its Dynamics CRM Online application. CEO Steve Ballmer, speaking at a customer event at Microsoft's Redmond, Wash., headquarters Monday, was slated to ...

Just a few short years ago, the effectiveness of pushing back-end business applications onto small mobile devices was mediocre, at best. The devices weren’t that powerful. Mobile networks were ...

Onyx Enterprise Application Server The Onyx Enterprise Application Server provides a set of business and data services to the Onyx Enterprise 2001 thin-client browser applications — Onyx Employee ...