Logistics company UPS noted in its earnings call last week that its returns business has grown 25% since 2020. It also announced that it’s acquiring the software and reverse logistics company Happy ...
FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday. UPS and Amazon already offer versions of this service for some returns. "This is the bar now," a ...
Amazon has extended the use of UPS as a customer option for seller-fulfilled returns, according to a company announcement last week. Originally running from Sept. 5 to Oct. 2, the choice is now ...
Stefanie Schiff knows that returning items she buys online isn’t always easy. “I have to go to UPS, stand in line, it’s a whole hassle,” said Schiff. Stream Los Angeles News for free, 24/7, wherever ...
Retailers should consider offering label-free and package-free returns to improve the customer experience, decrease costs, and support sustainability. Label-free and package-free returns benefit both ...
PERRYSBURG, Ohio — As online shopping is becoming more popular, returning holiday gifts is not always as simple as going to a department store. Lines at UPS stores and other locations to ship returns ...
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