ServiceNow NOW and Atlassian TEAM are well-known providers of IT Service Management (ITSM) solutions. ServiceNow, through its Now Platform, and Atlassian, through the Jira Service Management, have ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...

Gartner ranks ServiceNow No. 1 in Service Operations, Business Workflow Automation, and Service Desk Use Cases According to Gartner, “IT service management (ITSM) platforms offer workflow management ...

Government agencies have come to embrace commercial, off-the-shelf products as more practical in today’s fast-paced tech environment. COTS products are quicker and simpler to procure, with little need ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, the leading voice-enabling and cloud contact center solution for ServiceNow®, today announced the integration of its voice and SMS features and capabilities ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. In case you’ve somehow missed the splashy TV ads starring Idris ...

The information technology service management software specialist ServiceNow Inc. delivered another strong earnings and revenue beat today as it posted its second-quarter results, sending its stock ...

This extended partnership between Censys and ServiceNow highlights the importance of visibility from organizations’ external attack surfaces into their security ecosystem. Building on Censys’ ...

ServiceNow (NOW Quick Quote NOW - Free Report) and Atlassian (TEAM Quick Quote TEAM - Free Report) are well-known providers of IT Service Management (ITSM) solutions. ServiceNow, through its Now ...