Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that ...

Salesforce will acquire Fin for $3.6 billion to expand AI customer service capabilities and accelerate adoption of autonomous ...

Salesforce Inc. today announced the pilot launch of Einstein Service Agent, the company’s first fully autonomous artificial intelligence agent that it says can handle and resolve customer service ...

Businesses are accelerating their agentic offerings for enterprises as competition heats up.

Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and ...

Salesforce (NYSE: CRM), the global leader in CRM and AI-powered customer relationship management, today announced it has entered into a definitive agreement to acquire Fin, an industry-leading AI ...

Salesforce announced Monday that it has agreed to acquire AI customer service company Fin for approximately $3.6 billion.

Salesforce announced its $3.6 billion acquisition of Fin, an AI customer service platform offering multi-channel query ...