Spread the love“`html Salesforce is more than just a software; it’s a powerful customer relationship management (CRM) platform that has transformed how businesses interact with their customers. If you ...

When Salesforce announced Einstein GPT – billed as the first generative AI for CRM – at its TrailblazerDX (TDX) conference on March 7th, the claim was true. Just three days later, however, Microsoft ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

Salesforce Agentforce multi-agent orchestration reached general availability on June 15, 2026. Atlas Reasoning Engine 3.0 ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst and expert perspective. Customer service platforms are undergoing a ...