Salesforce is making AI a bit more accessible by announcing that its Agentforce for Small Business tools will now be available in all its Salesforce Suite plans. More specifically, small businesses ...

Salesforce Inc. has introduced a collection of new tools designed to support customers’ artificial intelligence initiatives. The first set of features, which debuted today, will help organizations ...

Salesforce is introducing artificial intelligence (AI) and predictive capabilities across its cloud customer relationship management (CRM) software-as-a-service products through its Einstein brand. At ...

Salesforce today announced new features designed to help companies transform their organizations for digital sales during the pandemic and in a post-pandemic world. Beginning this week, following new ...

Salesforce's Einstein artificial intelligence platform celebrates its one-year anniversary this week and the CRM giant is marking the occasion with the launch of several new features. The new Einstein ...

Salesforce is testing a version of its Einstein artificial intelligence service internally to help project sales and give guidance. CEO Marc Benioff said an internal spin of this Einstein Guidance ...

Compare NetSuite CRM and Salesforce to determine which CRM is best for your business. Explore features, pricing and suitability to find the perfect CRM solution for your needs. NetSuite CRM and ...

Ahead of its Dreamforce conference, Salesforce today announced new Sales Cloud features designed to provide customers with AI-powered insights and self-service options. The capabilities come on the ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...