As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...

SAN FRANCISCO, April 29, 2025 /PRNewswire/ -- Epoch, the leading employee experience platform, has been selected by Salesforce, the leading global AI customer relationship management (CRM), to enhance ...

The company says that improving AI competency will allow a human workforce to enjoy greater agency within their jobs in ...

Salesforce has launched an “AI Fluency Playbook”, based on its own workforce’s experience, aimed at guiding customers on AI ...

Salesforce has grown a lot in 2025. Companies are using it not just for managing sales or customer data but also to make employees’ work smoother and more productive. Big businesses often struggle to ...

Brooke Grant was working as a change manager at Salesforce when the company's internal AI Career Agent pinged her on Slack to suggest an open role in sales enablement. "It said, 'this is your career ...

It’s no secret that customer experience (CX) and employee experience (EX) are inextricably connected. According to a Harvard Business Review article, employee experience is the key driver of customer ...