Reviews are a powerful way to market a business. Be it a small entrepreneurial venture or a large Fortune 50 enterprise, testimonials coming from happy customers build credibility and help you sell ...

With the convenience of e-commerce, it's become second nature for shoppers to glance at online reviews before making a ...

Federal Trade Commission staff sent letters to 10 companies, warning them of potential violations of the agency’s Consumer ...

Somebody once told me that a customer who had an issue—but had their problem resolved—is a more valuable reference than a customer who’s had a perfect experience end-to-end. Our brains are hardwired ...

Ever wonder whether those glowing five-star reviews you see for products sold online are real? It’s hard to know for sure. In fact, research by Fakespot, a website that analyzes online product reviews ...

A top rating used to mean a product or service was exceptional — think “five-star hotel.” But now, from Amazon to Yelp to Uber, five-star reviews are practically the norm. How did we get here? This ...

Beginning Jan. 1, the AJC will cease producing its print edition and along with it, full-length book reviews in that format.

While great customer reviews can boost sales, bad reviews can hurt them — those are obvious correlations. But did you know that there is a ratio between good and bad reviews even more important than ...

Business Insider's history traces back to 2007 when it was a tech and business blog called Silicon Alley Insider. It has since grown into a major site for news and lifestyle stories. In 2015, the ...

When Kay Dean turned her keen detective’s eye on the reviews for a Toronto dental clinic, she quickly discovered something alarming. The reviewers behind the clinic’s glowing testimonials had also ...

The reviews tend to be a lot more honest than the actual product description. Sometimes, they can be pretty hilarious too. Amazon is known for having very thorough (and sometimes funny) reviews on the ...

KelTec has brought the stripper clip back with the thoroughly unconventional PR57—a carry pistol with an uncommon chambering, an unusual action and no box magazine. In our latest "Gun Of The Week" ...