Apple surprised us last year when it announced a new self-service repair program to allow iPhone owners to replace their own broken screens, aging batteries, and other key components. That program ...

I break a lot of iPhones. In fact, it's part of my job. The most recent victim of a CNET drop test was the third-generation iPhone SE. I'm sorry to say the results weren't pretty. The iPhone SE was ...

Apple discontinued the iPhone XR after the launch of the latest iPhone 13 series, which is understandable given that it’s a three-year-old phone. The smartphone had been the go-to budget iPhone since ...

Replacing a cracked iPhone screen isn’t as simple as swapping out a piece of glass and turning a few tiny screws. At least not according to Apple, which has built a custom machine to repair cracked ...

In a change to existing policy, Apple will soon offer iPhone XR loaners to customers when repairs call for the device to be mailed in to a service center. According to an internal services memo seen ...

By improving sluggish performance or replacing a broken touch screen, you can make your old iPhone feel new again.

When the scent of pumpkin spice lattes starts to fill the air, I know it’s time for those texts from friends and family: “Should I get the new iPhone?” ...