Matthew Kaplan grew up knowing his parents spent their days caring for patients — his mom as a nurse, his father in a ...

Educating patients about financial responsibility has emerged as a key element of the patient financial experience. Patients are shouldering more of the costs for the care they receive. This has put ...

Financial processes throughout the patient journey significantly affect the overall patient experience. Hospitals and health systems that have embraced digital payment technologies are finding that ...

Patriot Pay, a software company founded by Matthew Kaplan, simplifies medical bill payment for patients, providing transparency and innovative strategies.

In exchange for a membership fee, patients can receive round-the-clock physician access, same-day appointments, personalized health plans and longer office visits. But in a down economy, physicians ...

NORFOLK, Neb. -- Something as simple as going for a walk with family, Troy Bowers doesn’t take for granted, considering he hasn’t been able to do it for years. Bowers broke his ankle multiple times ...

A health board has been ordered to pay for part of a patient's private treatment in London after failing to properly ...

Some patients pay out of pocket for colonoscopy prep, according to a recent study, and many leaders are concerned about how that could affect screening volumes. Gastroenterologist Eric Shah, MD, at ...

Research shows that female physicians spend more time with patients compared to their male counterparts. Payment models that emphasize productivity and volume of patients seen are a primary cause of ...

How physicians respond to their patients’ expectations may explain disparities in pay according to gender, race, and ...