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Scammers set up O2 phone contracts in my name - now they're trying to open more: Crane on the case

In December 2025, fraudsters gained access to my O2 mobile phone account. They took out four Sim-only contracts in my name, leaving me with a £150 bill. I contacted Crane on the Case, and after your ...

O2 sent me a faulty iPhone and it hasn't fixed or replaced it after 18 months: CRANE ON THE CASE

This has been going on for 18 months. I've contacted O2 repeatedly but they say my model of phone is now out of stock and I ...
The Fast Mode

O2 Deploys Hiya-Powered AI Technology to Block Over 3 Million Scam Calls Weekly

Virgin Media O2’s latest quarterly Scam Index shows a surge in scam calls, with 61% of Brits who encountered a suspected scam ...
Yahoo Finance

New O2 benefit will allow customers to switch phones whenever they want

Mobile operator O2 is to allow some new and existing customers to swap their phone for a new one whenever they like during their contract at no extra cost. From Thursday, the O2 Switch Up option will ...
TMCnet

Hiya Powers O2's Network-Level Fraud Call Blocking, Expected to Stop 3 Million Scam Calls a Week

O2's upgrade builds on its existing work with Hiya. Since the beginning of 2024, O2 has used Hiya-powered technology to flag more than 1.6 billion suspected scam and spam calls. This rich dataset ...