Not all hotel loyalty programs are created equal. Here are the brands that don't stack up, whether due to lack of options, ...

Cava launches tiered loyalty program with industry-first "status matching." Guests can jump to top Sun tier by showing ...

As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. With summer travel in full swing, frequent flyer loyalty ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Creating the perfect loyalty program concept is like mastering the art of baking the perfect ...

Consumers will earn 10 points for every dollar spent, as the QSR brand looks to drive frequency and increase check.

Note: This is part one in a two-part series on the future of loyalty. The second will get into some examples of how programs are evolving. One of the realities of today’s inflationary puzzle is ...

Making customers ‘feel more important’ a priority, category manager at CSP’s Center Store Forum says, while director of ...

Whether planning a trip with family, friends or even coworkers, travel is all about the experiences. The American Airlines AAdvantage® program is the ultimate rewarding travel companion that can help ...

For quick-service restaurants, loyalty programs are no longer a nice-to-have; they are essential tools to keep customers coming back. As consumer expectations evolve, it’s crucial for QSRs to rethink ...

Opinions expressed by Entrepreneur contributors are their own. Customer loyalty is the holy grail of a high return on your investment. However, many people tend to think and invest more in customer ...

For loyalty status on Carnival Cruise Line, it’ll soon be points that count – not just how many cruises you’ve been on. Carnival will overhaul its loyalty program next year, measuring status largely ...