With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations ...

The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form ...

However, the right IT systems can make or break an operation and so ITIL (Information Technology Infrastructure Library), in particular, is an acronym that you definitely need to learn.

Michigan CIO Ken Theis said that although his department used Control Objectives for Information and related Technology (COBIT) and the Information Technology Infrastructure Library (ITIL) as ...

These must be reliable, scalable and secure, leveraging the Information Technology Infrastructure Library (ITIL) for service management, SAFe for agility and DevOps for continuous improvement.

Mature IT organizations have already embraced widespread adoption of the Information Technology Infrastructure Library (ITIL) 4, which is a set of best practices designed to provide more effective ...

“There is now a platform for use of other Information Technology Infrastructure Library (ITIL) services, which is a larger set of requirements than AESD,” said Robacker.

Under her leadership, the city adopted "Information Technology Infrastructure Library (ITIL) best practices, established " robust governance frameworks" and aligned "technology initiatives with ...

General Dynamics Network Systems has been awarded a $6 million firm-fixed-price contract modification for continuing efforts to survey, plan, design, install and implement information technology ...