The contents of your PC’s Recycle Bin or Mac’s Trash Can are only cleared out when you empty them. Kim Komando offers tips to permanently delete data.

Here are your options if you see Your PC has been reset, but we couldn't remove all your personal files after using Reset This PC on Windows 11/10.

Q: What is the safest way to delete all personal data from a computer? I have some old computers I would like to donate but want to ensure that all personal data are removed.

Switch off all data collection options. If necessary, log in to the account you created to use the app, delete your personal data, and deactivate or close the account.