BeyondTrust releases BeyondTrust Remote Support 22.3 to improve time to value and introduce more granular and integrated support for complex environments and large deployments. The latest enhancements ...

Microsoft Remote Help adds unattended support with remote sign-in for managing Windows devices without user presence. Intune role-based access controls, session isolation, reporting, and auditing ...

The new Windows add-on for Quick Assist allows IT teams to securely support remote and hybrid employees via Endpoint Manager without a VPN. As companies went remote at the start of the COVID-19 ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a security ...