An open-ended question is a question that can't be answered with just one word or phrase. Open-ended questions require longer explanations and more thought than a question whose answer can just be ...

Forbes contributors publish independent expert analyses and insights. Julie is professor focused on workplace culture and talent retention We've all been there: in a leadership training session, a ...

Forbes contributors publish independent expert analyses and insights. Mark C. Perna is a generational expert who covers education & careers. In a world that feels more polarized each day, it’s now ...

Good questions are the most basic tools in a reporter's kit. Yet, journalists sometimes go in unprepared. This has consequences. Fair reporting starts with fair questions. There are times when ...

Good listening can transform relationships by unlocking empathy, helping others feel deeply heard, softening unnecessary defenses, and materializing olive branches. In other words, what can transpire ...