IT is rife with exorbitant -- and often conflicting -- processes that IT admins must carry out with speed, efficiency and success. These admins must understand the differences between certain IT ...

There has been a lot of conversation going on around the configuration of applications, and how you manage it. Tom Sulston, a colleague of mine at ThoughtWorks, and myself started the ESCAPE project ...

Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL V3. Wthout it, the effectiveness of the rest of your processes will be in ...

This publication provides advice on the application of configuration management (CM) processes in nuclear power plants (NPPs). Taking into account that the concept of CM processes is implemented in ...