A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

RALEIGH, N.C. (WTVD) -- Changes are coming in Wake County when you dial 911. Wake County EMS is outlining a new system it says will improve service. Wake County EMS said that on a given day, it gets ...

On Wednesday, Wake County residents got a chance to hear firsthand what’s about to change when they dial 911 as the county's EMS began a series of community meetings to discuss changes to improve ...

Sterling Heights ― On a chilly afternoon in early February, Sterling Heights Fire Department emergency medical technicians Nick Willson and Nick Prantera pulled their ambulance into the parking lot of ...