Although data shows that baggage handling is improving, it still ranks as a top frustration for flyers. According to Flight Centre's Global Survey, 47% of travellers worldwide named lost luggage or ...

Airlines used to control baggage tracking. Now passengers do. SITA is wiring that shift directly into the industry’s recovery system. Airlines are getting a new tool to track lost luggage: Google’s ...

This article was originally published by RFID Update. February 15, 2008—Emirates Airline is planning to test RFID systems at three airports simultaneously in what it bills as the world’s largest ...

Lufthansa Group airlines, which include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, and Eurowings, have rolled out a new service that enhances the passenger experience by incorporating ...

McCarran International Airport in Las Vegas is implementing a baggage-tracking system that will use radio frequency identification (RFID) bag tags from Matrics Inc. to improve customer safety. The ...

Building on two RFID trials it carried out within in the past nine months, Delta Air Lines has committed to spending up to $25 million during the next two years to roll out an RFID system to track all ...

Passenger name or part of the name Booking reference or record locator Flight number Departure and arrival airports Frequent flyer number (sometimes partially visible)Barcode or QR code linked to ...

Dear Traveler: Southwest Airlines lost my luggage somewhere between Lubbock, Texas, and Denver. Baggage claim agents said they had no idea where it was. They "hoped" it was on the next flight, but ...

Southwest Airlines has always been a fan favorite for its baggage policy, which allows all passengers two free checked bags, regardless of status or ticket. This policy is already unlike most other ...