Amazon Web Services Inc.’s cloud contact center service Amazon Connect is getting some major under-the-hood updates today aimed at improving the experience for both call agents and customers. Amazon ...
Developers can now use simple natural language to build or enhance chatbots with Amazon Lex, a tool for crafting conversational interfaces. Using new generative AI features, programmers can describe ...
Today, at AWS re:Invent in Las Vegas, the company announced the Amazon Lex automated chat bot designer in preview, a new feature that simplifies the chatbot training and design process by bringing a ...
In-depth Amazon coverage from the tech giant’s hometown, including e-commerce, AWS, Amazon Prime, Alexa, logistics, devices, and more. by Tom Krazit on Apr 21, 2017 at 11:19 am April 21, 2017 at 1:32 ...
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